Standard Returns: You have 14 days to return sold products after receipt. Shipping costs will be deducted through the returns in your customer account or by calling customer service.

Defective or Damaged Items: If an item has a defect, does not work properly, does not match the site's description, is fake, or was received damaged from transit, you can return it for free within 30 days of receipt. The value of the item will be refunded to you within a maximum period of 14 working days.

Return Conditions: When returning a product, ensure that all accessories and labels are in proper condition. For 14-day replacements, the product must be in its original factory-sealed package and include any promotional gifts or exceptional accessories. If you created a password for a device, you must remove it before returning it.

Non-Returnable Items: Certain products cannot be returned, including damaged products (excluding transit damage), items not in their original packaging, items missing accessories, and unsealed products from specific product groups.